Terms and Conditions
These Yeel Terms and Conditions (these “Terms”) are a legal agreement between you
(“you” or “your”) and Yeel Mobile Payment and Daryeel Bank, a Somali bank licensed
and regulated by the Central bank of Somalia (“Bank”, “we”, “us”, or “our”), that govern
your use of Yeel, including the Yeel PrePaid Account and the Funds Transfer Service
(each, as defined below), which allows you to send and receive money and make
purchases with Yeel Mobile Payment (collectively, the “Services”).
1. THE SERVICES
- A. Generally. The Services consist of two separate functions that we will provide
unless we otherwise designate a third party to perform any aspect of those functions: (i)
the “Yeel Mobile Payment”, which is a mobile payment via QR code and (ii) the “Funds
Transfer Service”, which is a service that allows you to: (a) send money to other
individuals that are eligible to use the Services and have accepted these Terms (each
such person, a “User”, and each such transfer, a “P2P Transfer”), (b) load funds onto
your Yeel PrePaid Account, and (c) transfer money from your Yeel PrePaid Account to
your designated bank account at a SOMALI financial institution (a “Bank Transfer”).
Each aspect of the Services, including the conditions and limitations on their use, is
described in greater detail below. The Services may only be used for personal, noncommercial purposes
- B. Yeel PrePaid Account with Bank. When you accept these Terms, you will be
creating a user account with us for your use of the Services (your “Yeel PrePaid
Account”), which includes: (i) a PrePaid account that will receive and hold your funds
and which is accessible via your Yeel PrePaid Account; and (ii) a record of your use of
the Funds Transfer Service. References to your Yeel PrePaid Account include all
Services provided through the account unless otherwise expressly noted. References to
funds maintained on your Yeel PrePaid Account mean funds in your Yeel PrePaid
Account.
- C. Eligibility. In order to create an Yeel Prepaid Account and use the Services, you must be
18 years of age or older and (i) accept and agree to these Terms, our Electronic
Communications Agreement, and our Privacy Policy; (ii) Smartphone or other devices
that is capable of utilizing Yeel and has internet access through a wireless operator (an
“Eligible Device”); (iii) have a version of operating software on your Eligible Device that
supports the Services; (iv) provide information requested by Yeel from time to time. (v) must be a resident of Somalia. If
your access to or use of the Services is prohibited by applicable law, you are not
authorized to access or use the Services. We are not responsible if you access or use
the Services in any manner that violates applicable law.
- D. Limited to use with Eligible Devices via Yeel . The Services may only be used
with Eligible Devices on the Yeel platform. Therefore, you must have Yeel enabled on
an Eligible Device in order to access or use the Services, and your use of the Services
is subject to the terms and conditions that Yeel may establish from time to time
regarding the use of Yeel and other limitations of the Yeel platform. For example, you
will only be able to use your Yeel PrePaid Account at locations that accept Yeel Mobile
Payments.
- E. Use of the Services Across Eligible Devices. Your Yeel Account will be
associated with your Yeel UserID. Therefore, you may access your Yeel Account and
use the Services with all of your Eligible Devices that are associated with your Yeel
UserID and have Yeel enabled. You acknowledge that these Terms will govern the use
of the Services across all of your Eligible Devices and that you will only be presented
with these Terms at the time you initially create your Yeel Account.
- F. Registering your Yeel PrePaid Account with Bank. As provided in Section 2
below, in order to use certain functions or features of the Services (including contacting
Bank’s customer service to discuss your Yeel Account), we may require you to provide
us with certain identifying information about you so that we can verify your identity. If we
are able to verify your identity, your Yeel Account, including your PrePaid Account, will
be registered to you. In addition to providing identifying information when requested by
us, you may initiate this identify verification process and register your Yeel Account at
any time directly from your Eligible Device. Please see the Section 2 below entitled
“Required Personal Information” for more information.
- G. Protect your Yeel Account Information, Credentials, and Eligible Devices like you
Would Protect Cash. You are solely responsible for maintaining the security of your
Eligible Devices and your Yeel ID, your Touch ID and Face ID information, the
passcode to your Eligible Device(s), and any other authentication credentials used in
connection with the Services (collectively, your “Credentials”). If you authorize or allow
anyone else to use your Yeel Account (e.g., by providing the passcode to your Eligible
Device, allowing a third party to add their fingerprint to use Touch ID or enable Face ID,
or otherwise providing any of your Credentials to a third party), the person may be able
to make payments with your Yeel PrePaid Account and send your money through the
Funds Transfer Service to another User or a bank account, and you will be responsible
for all transactions on your Yeel Account made by that person.
- H. Your Right to Suspend or Close your Yeel Account. You may suspend your Yeel
Account from any Eligible Device you have provisioned it to at any time. If you suspend
your Yeel Account from an Eligible Device, your Yeel Account will not be closed and
any funds in your PrePaid Account will remain in your Yeel PrePaid Account, but your
Yeel Account will cease to be active and available on that particular Eligible Device.
- I. Yeel’s Right to Suspend or Terminate your Use of the Services. We reserve the
right to limit, suspend, or terminate your use of the Services or take other account-level
or transaction-level actions, including suspending or closing your Yeel Account,
immediately and without prior notice to you for any reason, including, without limitation:
(i) to protect the security and integrity of the Services, your Yeel Account or Prepaid
Account, or other Users and their accounts; (ii) the inability to debit or collect funds from
any account you designate in connection with the Services; (iii) if you breach these
Terms or any other agreement with us regarding the Services, including, without
limitation, by using the Services for any unlawful purposes; (iv) we have reason to
believe there has been or may be an unauthorized use of your Yeel Account; (v) we are
unable to verify your identity or authority to use the Services to our satisfaction; (vi) your
Yeel Account is not in good standing; (vii) we believe that your use of the Services could
expose us, Yeel, or other persons involved in providing the Services to increased risk or
be placed in a false or derogatory light; (viii) your Yeel ID is suspended or terminated for
any reason or ceases to be in good standing with Yeel; (ix) we have reason to believe
that you are using the Services to facilitate, encourage, or promote illegal activity, hate,
violence, intolerance, fraud, or otherwise objectionable content or activities; or (x) we
believe your use of the Services does not comply with applicable law. Our election to
exercise the foregoing right to suspend or terminate your access to and use of the
Services is in addition to any other right or remedy that we may have under these
Terms or otherwise. Our decisions may be based on confidential criteria that are
essential to our operation of the Services, management of risk, and protection of Yeel
and Users. We may use proprietary fraud and risk modeling when assessing the risk
associated with your use of the Services. You understand and agree that such action is
reasonable for us to take in order to protect us from loss and ensure the security of the
Services. We reserve the right in our sole discretion to grant or deny reinstatement of
your use of the Services.
- J. Daryeel Bank’s Roles in Providing the Services. In providing the Services,
Daryeel Bank is operating in various capacities: (i) as the person (the “Program
Manager”) responsible for (a) providing PrePaid Accounts that receive and hold Users’
funds that are accessible by the Yeel Mobile Payment, (b) providing the Funds Transfer
Service, and (c) selecting the parties that provide all other aspects of the Services; (ii)
as the bank responsible for issuing the Yeel PrePaid Account (the “Issuer”); and (iii) as
the depository institution where funds in your PrePaid Account are placed (the
“Depository”). As Program Manager, Bank has the authority, on Users’ behalf, to
determine which financial institution shall serve as the Issuer and to place Users’ funds
into, and withdraw User funds from, the Depository. While Bank is initially serving as the
Program Manager, Issuer, and Depository, we may assign any or all of these roles, in
whole or in part, to one or more third parties without restriction and without your prior
consent.
2. REQUIRED PERSONAL INFORMATION
- The law requires all financial institutions to obtain, verify, and record information that
identifies each person who opens an account. Accordingly, when you register your Yeel
Account, we will ask you for certain information, including, but not limited to, your name,
street address, date of birth, your National Identification Card Number, and other
information that will allow us to identify you. We may also ask to see your driver’s
license or other identifying documents or ask you security questions. If we are unable to
verify your identity, we may: (i) close your Yeel Account; (ii) permit you to use your Yeel
Account until the money in your PrePaid Account has been spent; or (iii) allow you to
continue to use your Yeel Account, subject to the transaction limits for unregistered Yeel
Accounts that are set forth in the subsection entitled “Transaction and Yeel Account
Limits” in Section 5(B) below
3. THE Yeel PREPAID ACCOUNT
- A. Generally. The Yeel PrePaid Account is a virtual PrePaid Account. Currently, the
Yeel PrePaid Account is issued on the Daryeel Bank Network, but this is subject to
change. You will not be issued a physical PrePaid Account. Rather, your Yeel PrePaid
Account will be provisioned to your Eligible Devices that are associated with your Yeel
ID and that you have enabled to access your Yeel Account. You may only use your Yeel
PrePaid Account where Yeel Mobile Payments are accepted.
- B. Adding Funds to your Yeel PrePaid Account. Funds can be added to your Yeel
PrePaid Account in two ways: (i) by utilizing the Funds Transfer Service to add funds to
your Yeel PrePaid Account with a Supported Somali Bank Account that is a debit or
eligible prepaid Account; or (ii) by receiving a P2P Transfer from another User, which
funds will be automatically credited to your Yeel PrePaid Account, unless you have
disabled the ability to automatically receive P2P Transfers, in which case the funds will
only be credited to your Yeel PrePaid Account if you accept the P2P Transfer within 7
days.
- C. Transactions with your Yeel PrePaid Account; Receipts. Each time you use your
Yeel PrePaid Account to purchase goods or services, you authorize us to debit the total
amount of your purchase from your Yeel PrePaid Account balance. You must keep
enough money on your Yeel PrePaid Account for each transaction We will generally
decline a transaction if you have insufficient or unavailable funds on your Yeel PrePaid
Account to cover the transaction at the time it is authorized. Nevertheless, if we
authorize a transaction that exceeds the balance of available funds on your Yeel
PrePaid Account, you are responsible for any amount that is charged in excess of your
balance. If you have a negative balance on your Yeel PrePaid Account, we may deduct
the negative balance amount from a P2P Transfer that you receive or from any other
Yeel PrePaid Account you register with us. If you have a negative balance on your Yeel
PrePaid Account, we may also require you to load funds onto your Yeel PrePaid
Account with a Supported Somali Bank Account that is a debit or eligible PrePaid
Account before you can perform additional transactions with your Yeel Account.
- D. Foreign Transactions. Once you have registered your Yeel Account, you may
use your Yeel PrePaid Account for transactions outside Somalia at eligible merchant
locations that accept Yeel Mobile Payments
- E. Returns. Because you will not be issued a physical PrePaid Account for your
Yeel PrePaid Account, you may need to present the Eligible Device that you used for a
purchase to a merchant when you return an item purchased with your Yeel PrePaid
Account.
- F. Holds for Preauthorized Transactions. When you use your Yeel PrePaid Account
to pay for goods or services, certain merchants may ask us to preauthorize the
transaction in advance and may estimate the final purchase amount. When we
preauthorize the transaction, we will place a “hold” on your funds for the amount
indicated by the merchant. We also may add an amount for certain merchants to ensure
that sufficient funds will be available to cover the final transaction amount (such as to
cover a tip at a restaurant). Transactions at certain merchants that preauthorize high
dollar amounts, such as rental car companies and hotels, may cause a “hold” on your
available balance for up to 90 days. You will not be able to use the money on your Yeel
PrePaid Account that is “on hold.” We will release any remaining amount when the
transaction finally settles or the hold period expires.
- G. Assigned PIN. You will be required to select a personal identification number
(“PIN”) for use in connection with your Yeel PrePaid Account
- H. No Overdraft. Your Yeel PrePaid Account is not a credit PrePaid Account and
does not provide overdraft or any line of credit.
4. FUNDS TRANSFER SERVICE
- A. Generally. The Funds Transfer Service allows you to: (i) send P2P Transfers to
other Users; (ii) load your Yeel PrePaid Account with a Supported Somali Bank Account
that is a debit or eligible prepaid Account (as discussed in Section 3(B) above); and (iii)
initiate Bank Transfers to move money from your Yeel PrePaid Account to your
designated bank account.
- B. P2P Transfers. The Funds Transfer Service allows you to transfer money to
another User from several sources. The default funding source for P2P Transfers will be
your Yeel PrePaid Account. However, if you do not maintain a sufficient balance on your
Yeel PrePaid Account to send a P2P Transfer in the amount you have entered, we will
use the balance you have on your Yeel PrePaid Account and then fund the remaining
portion of your P2P Transfer with a Supported Somali Bank Account. If you do not have
any balance on your Yeel PrePaid Account, your P2P Transfer will be funded entirely
with a Supported Somali Bank Account that you select. The fees associated with using
a Supported Somali Bank Account to fund a P2P Transfer (either in whole or in part) are
set forth in Section 5. Please note that, in addition to our fees for using a Supported
Somali Bank Account to fund a P2P Transfer that are set forth in Section 5, the issuer
of your Supported Somali Bank Account may separately charge fees and interest if your
P2P Transfer is funded (either in whole or in part) with your Supported Somali Bank
Account and such funding transaction is treated by your PrePaid Account issuer as a
cash advance or an overdraft.
Other Users are not required to accept money you send them in a P2P Transfer. If a
designated recipient is not a User or has disabled the ability to automatically receive
P2P Transfers and does not accept the P2P Transfer within 7 days, or if the P2P
Transfer cannot otherwise be completed for any other reason, the P2P Transfer will
automatically be canceled and we will refund the amount of the transaction to your Yeel
PrePaid Account or Supported Somali Bank Account (including any fees that may have
been applied by us), as applicable.
- C. Bank Transfers. You can also use the Funds Transfer Service to initiate Bank
Transfers. In order to process a Bank Transfer, you must provide us with identifying
information regarding your bank account that you would like to receive the money,
including your bank account and routing numbers. We will use the Automated Clearing
House (“ACH”) to transfer money from your Yeel PrePaid Account to your designated
bank account. You agree that you will have sufficient available money on your Yeel
PrePaid Account to cover the amount of any Bank Transfer that you request. If you do
not, we may reject the Bank Transfer. We will remove the money that you have
designated to be transferred from your Yeel PrePaid Account when you submit the
Bank Transfer to us. We generally process Bank Transfers within 2 business days of
your request. However, please note that the financial institution that holds your bank
account may take additional time to deposit the funds in your bank account.
The cutoff time for submitting a request for a Bank Transfer is 6:00 P.M., Somalia Time.
Instructions for a Bank Transfer received after this cutoff time or on a non-business day
may be processed by us on the next business day. Bank Transfers scheduled to be
processed on a weekend or holiday will be processed on the next business day.
ENTER AND REVIEW YOUR BANK ACCOUNT INFORMATION FOR BANK
TRANSFERS CAREFULLY. You are solely responsible for ensuring that you have
entered the correct routing and account numbers for your bank account and any other
information we require for a Bank Transfer. If you enter this information incorrectly, your
money may be lost.
By instructing and authorizing us to process a Bank Transfer, you represent and warrant
to us that: (i) the financial institution that holds the bank account you designate to
receive money via the Bank Transfer expressly permits (or does not prohibit) Bank
Transfers; (ii) you have the authority to instruct and authorize us to process the Bank
Transfer; (iii) the information you provide to us regarding the bank account you
designate to receive money via the Bank Transfer is accurate and complete; (iv) you are
an owner and authorized signer on the bank account you designate to receive money
via the Bank Transfer; (v) no other person’s authorization is required for us to process
the Bank Transfer; and (vi) such action does not violate the terms and conditions
applicable to your bank account, these Terms, or applicable law
- D. Additional Terms and Conditions for Using the Funds Transfer Service. Except
as otherwise expressly provided herein or as otherwise required by applicable law,
transactions authorized in connection with the Funds Transfer Service are nonrefundable. We are not responsible for any loss of funds if you authorize and instruct us
to send funds to the wrong User, account, or other designated recipient. Without limiting
any other provisions of these Terms or our rights or remedies under applicable law, if
you charge back or reverse a P2P Transfer funded with a Supported Somali Bank
Account (either in whole or in part) with the issuer of such Supported Somali Bank
Account, we may reduce the balance on your Yeel PrePaid Account by the amount
charged back or reversed, even if such action would result in a negative balance.
By instructing and authorizing us to send money via the Funds Transfer Service, you
represent, warrant, and covenant that: (i) you are legally authorized to use the funding
source that you have selected to perform the transaction; (ii) there are sufficient funds
or credit available to complete the transaction using your funding source; and (iii) such
action does not violate the terms and conditions applicable to your funding source,
these Terms, or applicable law. Once you instruct and authorize us to send money via
the Funds Transfer Service, we will charge or debit your selected funding source and, if
the transaction is a P2P Transfer, notify the receiving User.
Except as otherwise expressly provided in, and without limiting any other provisions of,
these Terms, we will not be liable if we fail to send, or delay the transmission of, funds
to a designated recipient or account through the Funds Transfer Service if: (i) you have
insufficient funds available to complete the transaction with your Yeel PrePaid Account
or Supported Somali Bank Account; (ii) the issuer of your Supported Somali Bank
Account declines to process the transaction; (iii) the designated recipient or account
does not accept the money through the Funds Transfer Service or is otherwise ineligible
to receive the funds through the Funds Transfer Service; (iv) we believe the transaction
may violate applicable law or these Terms; (v) we identify a security risk involving the
transaction or the Funds Transfer Service; (vi) circumstances beyond our control (such
as fire, flood, terrorist attack, or national emergency) prevent the transaction, despite
reasonable precautions that we have taken; or (vii) your Yeel PrePaid Account or an
Eligible Device that you have provisioned your Yeel PrePaid Account to has been
reported as lost or stolen or if we have reason to believe that your Credentials (as
defined in Section 1(G) above) have been compromised or that the transaction is not
authorized by you. We cannot guarantee the timely delivery or return of funds as a
result of a failure of another financial institution or payment intermediary to act in a
timely manner.
5. FEES
- A. Fees.
You agree to us the following fees for your use of the Services:
- P2P Transfer using a PrePaid Account: 0% of the transaction amount funded
with a PrePaid Account
- P2P Transfer using a debit or eligible PrePaid Account: 0%
- P2P Transfer using your Yeel PrePaid Account balance: 0%
- Purchases made using your Yeel PrePaid Account with merchants located
outside the United States: 3% of the total transaction amount.
All fees will be rounded to the nearest cent. We reserve the right to change or add fees
for the Services in the future.
6. Yeel PREPAID ACCOUNT BALANCE AND TRANSACTION HISTORY
- A. Yeel PrePaid Account Balance. You can view the balance available on your Yeel
PrePaid Account at any time and at no cost by: (i) accessing your Yeel Account
information on your Eligible Device.
- B. Yeel Account Information and Transaction History. You may obtain information
about your Yeel Account and transactions at any time and at no cost directly from your
Eligible Device. Additionally, you may obtain a more detailed electronic transaction
history of your Yeel Account transactions, including detailed and summary information
regarding any fees applied against your Yeel PrePaid Account, at any time and at no
cost by requesting one directly from your Eligible Device information on your Eligible
Device and in any transaction history we send to you
- C. No Periodic or Paper Statements. You will not receive periodic or paper
statements in connection with the Services.
7. OTHER RIGHTS AND OBLIGATIONS REGARDING ERRORS,
UNAUTHORIZED TRANSFERS, FAILURE TO MAKE TRANSFERS, AND
PREAUTHORIZED MENTS
- A. In Case of Errors or Questions About Your Registered PrePaid Account. Write us
at Yeel Customer Service, P.O. Box 1109, Garowe, Somalia as soon as you can if you
think an error has occurred in connection with your registered PrePaid Account. We
must allow you to report an error until 60 days after the earlier of: (i) the date you
electronically accessed your registered PrePaid Account information on your Eligible
Device, provided the error could be viewed in your registered PrePaid Account
information on your Eligible Device; or (ii) the date we sent the FIRST electronic
transaction history for your registered PrePaid Account on which the error appeared.
When notifying us, you will need to tell us: (i) your name, date of birth, and address; (ii)
why you believe there is an error and the dollar amount involved; and (iii) approximately
when the error took place. If you tell us orally, we may require that you send us your
complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10 business days after we hear from
you and will correct any error promptly. If we need more time, however, we may take up
to 45 days to investigate your complaint or question. If we decide to do this, we will
provide a provisional credit to your registered PrePaid Account within 10 business days
for the amount you think is in error, so that you will have the use of the value of the
amount you think is in error during the time it takes us to complete the investigation. If
we ask you to put your complaint or question in writing and we do not receive it within
10 business days, we may not credit your registered PrePaid Account.
For errors involving new PrePaid Accounts that have been registered or point-of-sale or
foreign initiated transactions involving your registered PrePaid Account, we may take
up to 90 days to investigate your complaint or question. For errors involving new
PrePaid Accounts that have been registered, we may take up to 20 business days to
provisionally credit your registered PrePaid Account for the amount you think is in error.
We will tell you the results within 3 business days after completing our investigation. If
we decide that there was no error, we will send you a written explanation. You may ask
for copies of the documents that we used in our investigation.
The error resolution provisions set forth in this subsection only apply if you have
registered your Pre Paid Account. Please see the subsection entitled “Registering your
Yeel Account with Bank” in Section 1(F) above to learn more about how you can
register your Yeel Account. If you need more information about our error resolution
procedures, email us at: hello@yeel.app
- B. Your Liability for Unauthorized Transfers. Tell us AT ONCE if you believe your
Eligible Device is lost or stolen, your Credentials have been compromised, or your Yeel
Account has been accessed without your permission. Reporting such loss, theft,
compromise, or unauthorized access emailing us at linkedAccounts is the best way of
keeping your possible losses down. You could lose all the money in your PrePaid
Account. If you tell us within 2 business days after you learn of the loss or theft of your
Eligible Device, the compromise of your Credentials, or the unauthorized access of your
Yeel Account, you can lose no more than $100 if someone used your registered Pre
Paid Account without your permission. If you do NOT tell us within 2 business days after
you learn of the loss or theft of your Eligible Device, the compromise of your
Credentials, or the unauthorized access of your Yeel Account, and we can prove that
we could have stopped someone from using your registered PrePaid Account without
your permission if you had told us, you could lose as much as $500.
Also, if your Yeel Account information available on your Eligible Device or any
transaction history that we send you shows transfers that you did not make with your
registered PrePaid Account, tell us at once. If you do not tell us within 60 days after: (i)
you electronically access your registered PrePaid Account information on your Eligible
Device or (ii) we provide you with a transaction history for your registered PrePaid
Account, you may not get back any money you lost after the 60 days if we can prove
that we could have stopped someone from taking money from your registered PrePaid
Account if you had told us in time. If a good reason (such as a long trip or hospital stay)
kept you from telling us, we will extend the time periods.
The limited liability provisions set forth in this subsection only apply if you have
registered your Pre PaidAccount. Please see the subsection entitled “Registering your
Yeel Account with Bank” in Section 2 above to learn more about how you can register
your Yeel Account.
- C. You Must Notify Us of Lost or Stolen Eligible Devices, Compromised Credentials,
and Unauthorized Yeel Account Activity. You agree to notify us of the loss or theft of
your Eligible Device(s), the compromise of any of your Credentials, and of any
unauthorized access of your Yeel Account. If you believe your Eligible Device has been
lost or stolen, your Credentials have been compromised, or that someone has accessed
your Yeel Account without authorization, contact us at hello@yeel.app
You agree to cooperate reasonably with us and our agents and service providers in our
attempts to recover funds from, and to assist in the prosecution of, any unauthorized
users of your Yeel Account. You agree that any unauthorized use does not include use
by a person or merchant to whom you have given authority to use your Yeel Account,
Eligible Device, or Credentials and that you will be liable for all such uses by such
person or merchant.
- D. Disputes with Merchants. We are not responsible for the delivery, quality, safety,
legality, or any other aspect of goods and services that you purchase with your Yeel
PrePaid Account.
8. PRIVACY POLICY; AUTHORIZATION TO COLLECT AND USE DATA
- A. Privacy Policy. Our Privacy Policy governs our collection, use, storage, and
disclosure of your information as a result of using the Services. You acknowledge and
agree that you have been presented with the opportunity to review our Privacy Policy
prior to accepting these Terms.
Our Privacy Policy discloses our sharing of personal information about you with third
parties. We only share your personal information with third parties: (i) if it is necessary
for completing transactions or otherwise providing or improving the Services; (ii) to
verify the existence and condition of your Yeel Account with us for a third party (e.g., a
merchant); (iii) to comply with government or court orders; (iv) if you give us your
consent; (v) to enable our service providers to administer your Yeel Account and
perform data processing, records management, collections, identity verification,
customer service, and other similar services for us; and (vi) to identify, prevent,
investigate, or report possible suspicious or illegal activity.
We may disclose information that is not personally identifiable for other purposes.
- B. Authorization to Collect and Share Data. You agree that we may collect, transmit,
store, and use information about you in accordance with our Privacy Policy. Such
information includes technical, location, login, or other information about you and your
use of your Yeel Account through Yeel . You acknowledge that (i) Yeel, the provider of
Yeel technology that supports the Yeel Account in Yeel , as well as Yeel’s sub–
contractors, agents, and affiliates, and (ii) Daryeel Bank, as well as Daryeel Bank’s sub–
contractors, agents, and affiliates, will have access to certain details about your Yeel
Account and your use of the Services.
Furthermore, you acknowledge that the use and disclosure of any personal information
provided by you directly to Yeel, Discover, or other third parties supporting Yeel will be
governed by such party’s privacy policy and not our Privacy Policy.
For our compliance purposes and in order to provide the Services to you, you hereby
authorize us to, directly or through a third party, obtain, verify, and record information
and documentation for purposes of verifying your identity and your PrePaid account
information.
9. ADDITIONAL PROVISIONS RELATED TO THE SERVICES
- A. Depository. We will hold the money credited to your Yeel PrePaid Account in a
custodial account at Daryeel Bank or a Depository we choose on your behalf. Daryeel
Bank of Somalia will act as the Depository unless we notify you otherwise.
If you register your Yeel Account with us, the amount of money that we hold in this
custodial account on your behalf will be eligible for national deposit insurance from the
government of Somalia together with all other funds that you hold at the Depository in
the same right and capacity, up to the maximum limit established by the Central bank of
Somalia.
- B. No Interest. You will not receive any interest on the funds credited to your Yeel
PrePaid Account.
- C. Contacting Issuers of Supported Somali Bank Accounts. If you believe your
Supported Somali Bank Account has been used to transfer money via the Services
without your permission, you should immediately contact the issuer of that Supported
Somali Bank Account and otherwise comply with the policies and procedures set forth in
the agree PrePaid with the issuer of your Supported Somali Bank Account, as well as
these Terms
- D. Jailbroken Devices. If you make unauthorized modifications to your Eligible
Device, such as by disabling hardware or software controls (sometimes referred to as
“jailbreaking”), your Eligible Device may no longer be eligible to access or use the
Services. You acknowledge that the use of a modified Eligible Device in connection with
the Services is expressly prohibited, constitutes a violation of these Terms, and is
grounds for us to deny or limit your access to your Yeel Account
- E. Communicating with Yeel. If you provide Yeel with your phone number, you
consent to receive automatically dialed and prerecorded calls and text messages at that
number from Bank or others acting on Yeel’s behalf, but only related to your Yeel
Account and never for promotional purposes. When you communicate with Yeel by
telephone or electronically regarding your Yeel Account, you agree that Yeel may
record these phone calls and save these electronic communications without further
notice to you or any party to these communications.
- F. Merchant Offers. Merchants may present to you certain discounts, rebates, or
other benefits (e.g., free shipping, discounts, etc.) (“Offers”) for the use of your Yeel
PrePaid Account, Yeel , or otherwise. Such Offers may be subject to certain terms and
conditions and may change at any time without notice to you. We will not be liable for
any loss or damage as a result of any interaction between you and a merchant with
respect to such Offers.
- G. Taxes. You acknowledge and agree that you are solely responsible for
determining, withholding, filing, and reporting all taxes, duties, and other governmental
assessments associated with your activity in connection with the Services. We are not
responsible for determining whether you owe taxes in connection with your access to or
use of the Services or for collecting, reporting, or remitting taxes arising from your
access to or use of the Services, except for our own income taxes.
10. INDEMNIFICATION
You agree to indemnify, hold harmless, and (at our request) defend us and any
Program Manager, Issuer, and Depository we may designate, our and their affiliates,
and our and their respective employees, officers, directors, agents, and contractors from
and against all claims, demands, suits, damages, costs, lawsuits, fines, penalties,
liabilities, and expenses, including reasonable attorneys’ fees, that arise from any thirdparty claim due to or arising out of: (i) your access to or use of the Services; (ii) your
breach or alleged breach of these Terms; (iii) your violation of applicable law, including,
but not limited to, infringe of third-party intellectual property rights; (iv) any action we
take pursuant to your instructions; or (v) your other actions or omissions that result in
liability to us. We reserve the right, at your expense, to assume the exclusive defense
and control of any matter for which you are required to indemnify us under these Terms,
and you agree to cooperate with our defense of these claims.
11. DISCLAIMERS
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY
UNDERSTAND AND AGREE THAT YOUR ACCESS TO AND USE OF THE
SERVICES AND ALL INFORMATION, PRODUCTS, AND OTHER CONTENT
(INCLUDING THAT OF THIRD PARTIES) INCLUDED IN OR ACCESSIBLE THROUGH
THE SERVICES ARE AT YOUR OWN RISK. TO THE FULLEST EXTENT PERMITTED
BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS
AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, AND WE
EXPRESSLY DISCLAIM ANY AND ALL CONDITIONS, REPRESENTATIONS,
WARRANTIES, EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE,
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF TITLE,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY THAT (A) THE
SERVICES WILL MEET YOUR REQUIREMENTS; (B) THE SERVICES WILL BE
UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS THAT
MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR
RELIABLE; (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR
OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE
SERVICES WILL MEET YOUR EXPECTATIONS; OR (E) ANY ERRORS IN THE
SERVICES WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR
ADVICE GIVEN BY US OR ANY OF OUR AUTHORIZED REPRESENTATIVES WILL
CREATE ANY WARRANTY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS OF
IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS AND LIMITATIONS MAY
NOT APPLY TO YOU. HOWEVER, ANY LIMITATION WILL BE CONSTRUED TO
MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
12. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE AND ANY
PROGRAM MANAGER, ISSUER, AND DEPOSITORY WE MAY DESIGNATE, OUR
AND THEIR AFFILIATES, AND OUR AND THEIR RESPECTIVE EMPLOYEES,
OFFICERS, DIRECTORS, AGENTS, AND CONTRACTORS WILL NOT BE LIABLE
FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR
IN CONNECTION WITH YOUR ACCESS TO OR USE OF THE SERVICES OR ANY
INFORMATION, PRODUCTS, OR OTHER CONTENT (INCLUDING THAT OF THIRD
PARTIES) INCLUDED IN OR ACCESSIBLE THROUGH THE SERVICES, INCLUDING,
BUT NOT LIMITED TO, ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF ANY KIND,
INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING,
EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF
BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL,
LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE),
BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. WITHOUT
LIMITING THE FOREGOING AND TO THE FULLEST EXTENT PERMITTED BY
APPLICABLE LAW, IN THE EVENT YOU OR ANY OTHER PERSON OR ENTITY IS
ENTITLED TO DIRECT DAMAGES ARISING OUT OF OR IN CONNECTION WITH
YOUR ACCESS, USE, OR INABILITY TO ACCESS OR USE, THE SERVICES OR
ANY INFORMATION, PRODUCTS, OR OTHER CONTENT (INCLUDING THAT OF
THIRD PARTIES) INCLUDED IN OR ACCESSIBLE THROUGH THE SERVICES, THE
COLLECTIVE LIABILITY OF BANK AND ANY OTHER PROGRAM MANAGER,
ISSUER, AND DEPOSITORY WE MAY DESIGNATE, OUR AND THEIR AFFILIATES,
AND OUR AND THEIR RESPECTIVE EMPLOYEES, OFFICERS, DIRECTORS,
AGENTS, AND CONTRACTORS (REGARDLESS OF THE FORM OF ACTION,
WHETHER IN CONTRACT, TORT, OR OTHERWISE) WILL NOT EXCEED $100.
IN ADDITION TO AND WITHOUT LIMITING ANY OF THE FOREGOING, WE AND
ANY PROGRAM MANAGER, ISSUER, OR DEPOSITORY WE MAY DESIGNATE
WILL HAVE NO LIABILITY FOR ANY FAILURE OR DELAY RESULTING FROM ANY
CONDITION BEYOND OUR REASONABLE CONTROL, INCLUDING, WITHOUT
LIMITATION, ACTS OF GOD, ACTS OF TERRORISM, LABOR CONDITIONS,
POWER FAILURES, INTERNET DISTURBANCES, OR ANY SERVICES OR
SYSTEMS CONTROLLED BY THIRD PARTIES.
THE LIMITATIONS IN THIS SECTION DO NOT AFFECT ANY LIABILITY THAT
CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
13. ARBITRATION NOTICE
THESE TERMS CONTAIN AN ARBITRATION PROVISION. PLEASE READ THIS
PROVISION CAREFULLY, AS IT AFFECTS YOUR LEGAL RIGHTS
- A. ACKNOWLEDGPREPAIDOF ARBITRATION. The Services are being made
available and priced by Bank on the basis of your acceptance of the following arbitration
provision. By accepting these Terms or otherwise accessing or using the Services, you
acknowledge that you are giving up the right to litigate Claims (as defined below) if
either party elects arbitration of the Claims pursuant to this Section, except as otherwise
expressly provided herein, and you hereby knowingly and voluntarily waive the right to
trial of all Claims subject to these Terms. You further acknowledge that you have read
this arbitration provision carefully, agree to its terms, and are entering into these Terms
voluntarily and not in reliance on any promises or representations whatsoever except
those contained in these Terms.
- B. Arbitration of Claims. Except as expressly provided herein, any claim, dispute, or
controversy (whether based upon contract; tort, intentional or otherwise; constitution;
statute; common law; or equity and whether pre-existing, present or future), including
initial claims, counter-claims, cross-claims, and third-party claims, arising from or
relating to: (i) the Services or any other service relating to your Yeel Account; (ii) the
marketing of the Services; (iii) these Terms, including the validity, enforceability,
interpretation, scope, or application of these Terms and this arbitration provision (except
for the prohibition on class or other non-individual claims, which will be for a court to
decide); and (iv) any other agreements to the Services (“Claim”) shall be decided, upon
the election of you or Bank (or Bank’s agents, employees, successors, representatives,
affiliated companies, or assigns), by binding arbitration.
- C. Other Claims Subject to Arbitration. In addition to Claims brought by either you or
Bank, Claims made by or against Bank by or against anyone connected with you or
Bank or claiming through you or Bank (including an employee, agent, representative,
affiliated company, predecessor or successor, heir, assignee, or trustee in bankruptcy)
will be subject to arbitration as described herein.
- D. Exceptions. We agree not to invoke our right to arbitrate any individual Claim you
bring in small claims court or an equivalent court so long as the Claim is pending only in
that court. This arbitration provision also does not limit or constrain Bank’s right to
interplead funds in the event of claims to funds associated with your Yeel Account by
several parties.
- E. Individual Claims Only. Claims may be submitted to arbitration on an individual
basis only. Claims subject to this arbitration provision may not be joined or consolidated
in arbitration with any Claim of any other person or be arbitrated on a class basis, in a
representative capacity on behalf of the general public, or on behalf of any other person,
unless otherwise agreed to by the parties in writing. However, related Yeel Accounts are
considered as one person, and Yeel, its employees, officers, directors, agents, and
affiliates are considered as one person.
14. CHANGES TO THESE TERMS
We may modify, suspend, or discontinue the Services and/or revise these Terms from time to time in our sole discretion without prior notice or liability to you, subject to applicable law. If we are required to provide you notice of any changes to these Terms, we will do so in accordance with our Electronic Communications Agreement. Subject to applicable law, your continued use of the Services following such notice shall be deemed to be your acceptance of such modified version of these Terms.
In certain instances, we may not give you advance notice if we need to make the change immediately in order to comply with applicable law or to maintain or restore the security of your Yeel Account or the Services. If any such change will not be temporary and disclosure to you of that change would not jeopardize the security of your Yeel Account or the Services, we will provide notice to you within 30 days after making the change or as otherwise required by applicable law.
You are free to decide whether or not to accept a revised version of these Terms, but accepting these Terms, as revised, is required for your continued access to and use of the Services. If you do not agree to these Terms or any revised version of these Terms, your sole recourse is to cease accessing and using the Services. Except as otherwise expressly stated by us, your access to and use of the Services are subject to the version of these Terms in effect at the time of your access or use.
15. MISCELLANEOUS
A. Governing Law; Jurisdiction. These Terms will be governed by and interpreted in accordance with Somali federal law and, to the extent federal law does not apply, the laws of the State of Puntland. You consent and submit to the exclusive jurisdiction of the state and federal courts located in Garowe, Somalia with respect to all controversies arising out of or in connection with your access to and use of the Services and these Terms that are not subject to arbitration or to any proceedings to enforce the arbitration provision or to confirm or vacate an arbitration award
B. Our Business Days. Our business days are Saturday through Thursday,
excluding legal holidays in Somalia.
C. Entire Agreement. These Terms, together with our Electronic Communications Agreements and Privacy Policy, set forth the entire understanding and agreements between you and us, whether written or oral, with respect to the Services and supersede any prior or contemporaneous understandings or agreements with respect to the Services. If any of the provisions of these Terms are invalid, or declared invalid by order of court, change in applicable law, or regulatory authority, the remaining provisions of these Terms will not be affected, and these Terms will be interpreted as if the invalid provisions had not been included in these Terms. These Terms may not be modified, supplemented, qualified, or interpreted by any trade usage or prior course of dealing not expressly made a part of these Terms. These Terms and any rights hereunder, including your Yeel Account, may not be sold, transferred, or assigned by you without our prior written consent, but may be sold, transferred, or assigned by us in whole or in part (including with respect to our roles as Program Manager, Issuer, or Depository) without restriction and without your prior consent. Any attempted sale, transfer, or assign by you without our prior written consent will be null and void. No agency, joint venture, partnership, trust, or employee relationship is created between you and us by way of these Terms. The failure by us to enforce at any time any of the provisions of these Terms, to exercise any election or option provided herein, to require at any time your performance of any of the provisions herein, or to enforce our rights under these Terms or applicable law will not in any way be construed as a waiver of such provisions or rights. The section headings used herein are for convenience only and will not be given any legal import.
D. Ownership and Proprietary Rights in the Services. All right, title, and interest in
and to the Services, including any updates, upgrades, and modifications thereto, and
any associated patents, trademarks, copyrights, mask work rights, trade secrets, and
other intellectual property rights, belong solely and exclusively to Yeel and its licensors,
and, except as expressly set forth in these Terms, we do not grant you any licenses or
other rights, express or implied, to the Services. You acknowledge and agree that the
Services are protected by applicable copyright, trademark, and other intellectual
property laws. All words and logos displayed in connection with the Services that are
marked by the ™ or ® symbols are trademarks and service marks of Yeel and/or their
respective owners. The display of a third-party trademark in connection with the
Services does not mean that we have any relationship with that third party or that such
third party endorses the Services or Yeel.
Subject to these Terms, we hereby grant you a limited, revocable, personal, non-exclusive, and non-transferable right and license to access and use the Services solely for your personal, non-commercial purposes. Except as expressly provided by these Terms or as otherwise expressly permitted by us, you may not use, modify, disassemble, decompile, reverse engineer, reproduce, distribute, rent, sell, license, publish, display, download, transmit, or otherwise exploit the Services in any form by any means. Without limiting the foregoing, you agree not to (and not to allow any third party to): (i) use any robot, spider, scraper, or other automatic or manual device, process, or means to access or copy the Services; (ii) take any action that imposes or may impose (in our sole determination) an unreasonable or a disproportionately large load on the Services or our infrastructure; (iii) utilize any device, software, or routine that will interfere or attempt to interfere with the functionality of the Services; (iv) rent, lease, copy, provide access to, or sublicense any portion of the Services to a third party; (v) use any portion of the Services to provide, or incorporate any portion of the Services into, any product or service provided to a third party; (vi) remove or obscure any proprietary or other notices contained in the Services; or (vii) use the Services for any illegal or unauthorized purpose.
Without limiting any of the other terms of these Terms and except as otherwise expressly permitted by us, you may not: (i) access or use any part of the Services for any commercial purpose; (ii) access or use the Services for any illegal purpose; (iii) modify or attempt to modify or in any way tamper with the Services; (iv) access or use the Services in a way that may infringe upon the intellectual property or other rights of any third party, including, without limitation, trademark, copyright, privacy, or publicity rights; or (v) interfere with or disrupt networks connected to the Services or violate the regulations, policies, or procedures of such networks.
E.Intellectual Property Rights to Yeel . All intellectual property rights, including all patents, trade secrets, copyrights, trademarks, and moral rights, in Yeel are owned by Yeel, and all text, graphics, software, photographs, and other images, videos, sound, trademarks, and logos are owned either by Yeel or its licensors. Nothing in these Terms gives you any rights in respect of any intellectual property owned by Yeel, its licensors, or third parties, and you acknowledge that you do not acquire any ownership rights by using your Yeel Account in connection with Yeel.
F. Contact Us. If you have any questions regarding these Terms or the Services,
please contact us at hello@yeel.app